Contact BestAIVideo Support for Billing, Credits and Accounts
Email BestAIVideo support about billing, credits, failed generations, account access or privacy requests, and see what to include so we can help faster.
The more specific the message, the quicker it can be checked.
Billing and credits: the date and amount of the charge, the order or transaction identifier and what you expected to happen. Our Refund Policy explains how refunds, cancellations and failed generations are treated.
A failed or unexpected generation: the model, the time you submitted it and the task shown in your generation history. Do not send passwords or card numbers.
Account access: the email address you signed up with and the sign-in method you used.
Privacy requests: say what you would like us to do with your information. The Privacy Policy describes what we collect and your choices.
The credit estimate shown before you submit a task depends on the model, length, resolution, sound and references you picked, so recheck it if a price looks different from what you remember.
The Terms of Service describe accounts, credits and acceptable use.